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Salesforce

Fuel Customer-Centric Growth with Scalable Salesforce CRM Innovations

Accelerate CRM Transformation with Salesforce Cloud, AI, and Domain Precision

HTC supercharges Salesforce CRM across Sales, Service, Commerce, Marketing, Integration and Industry Clouds—combining the power of Salesforce Data Cloud, Einstein AI, Agentforce, and Force.com with our domain expertise. From Financial Services Cloud to Health Cloud, we help you build intelligent, connected journeys that scale.

From Roadmaps to Revenue: Salesforce Services That Steer Customer Success

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Salesforce Consultation & Implementationarrows
Salesforce Consultation & Implementationarrows

Transform sales, service, and marketing with end-to-end Salesforce consulting, design, and deployment.

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Custom Development & AppExchange Enablementarrows
Custom Development & AppExchange Enablementarrows

Develop APEX, Visualforce, and Lightning apps or host industry tools on AppExchange for wider reach.

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Migration, Integration & Data Intelligencearrows
Migration, Integration & Data Intelligencearrows

Execute seamless data migration, SOA integrations, and analytics for unified CRM intelligence.

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Portal Transformation & Experience Cloud Journeysarrows
Portal Transformation & Experience Cloud Journeysarrows

Build branded Salesforce portals and digital communities that drive self-service and collaboration.

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Mobile, Social, and Omni-Channel Extensionsarrows
Mobile, Social, and Omni-Channel Extensionsarrows

Extend CRM touchpoints with mobile apps, Lightning components, and social tools for deeper engagement.

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Remote Administration & SLA-Based Supportarrows
Remote Administration & SLA-Based Supportarrows

Get 24x7 remote admin and global support backed by SLAs, certified teams, and proactive monitoring.

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What We Enable: Shift, Accelerate, Engage—Outcomes That Matter

Customer Intelligence Cockpit

Activate a unified 360° view with Salesforce Data Cloud to enable hyper-personalised interactions at scale.

Quote-to-Close Fast Track

Speed up pipeline velocity through AI-led forecasting, CPQ automation, and sales playbooks.

Service Supergrid with Agentforce

Elevate support with AI agents, auto-routing, and seamless Agentforce-powered omnichannel service.

Agile CRM Transformation Loop

Launch CRM upgrades faster with accelerators, agile pods, and certified domain-aligned teams.

Shift into High Gear with HTC’s Salesforce Tools and Frameworks

Accelerators
Enables dynamic quoting via pricing logic, templates, and approvals to streamline deal velocity.
Accelerators
Sync Salesforce with external systems using native ETL, data mapping, and real-time workflows.

Success stories

Implementing Salesforce Helpdesk For Quick And Cost-Effective Resolution
Implementing Salesforce Helpdesk For Quick And Cost-Effective Resolution
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Build Customer Connections And Promote Brand With Salesforce Marketing Cloud
Build Customer Connections And Promote Brand With Salesforce Marketing Cloud
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The Roadmap To Better Sales Process With Salesforce SAP Integration
The Roadmap To Better Sales Process With Salesforce SAP Integration
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Insights

Transform Customer Touchpoints. Manage Customer Lifecycles. Scale With Salesforce And HTC.
Transform Customer Touchpoints. Manage Customer Lifecycles. Scale With Salesforce And HTC.
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Talk to Shammo Ghosh, SVP (Salesforce & HTCNXT - Data & AI)

Partner with us to drive meaningful change

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Talk to Shammo Ghosh, SVP (Salesforce & HTCNXT - Data & AI)

Partner with us to drive meaningful change