Green Infrastructure Management

CLIENT

Our client is a regional government agency that manages wastewater treatment, flood management, and green infrastructure for a leading city in the U.S.

CHALLENGES

The client was using a combination of legacy applications, Microsoft Excel-based tools, and manual processes to manage their day-to-day tasks. For example, planning and budgeting were manually performed with Microsoft Excel. General Ledger (GL) was a manually maintained, labor-intensive, and error-prone process that required a lot of reconciliation activity at period close. Similarly, various systems were used to manage resource hiring and tracking. Human Capital Management (HCM) was performed with paper-based manual processes for managing hiring documentation and checklists, employee time and vacations, and employee benefits. The manual processes did not provide real-time insights on GL, projects, and payroll activities as the data was scattered across multiple systems and tools.

To overcome operational challenges, the client decided to implement Oracle Cloud-based solutions. HTC Global Services was selected as the implementation partner based on the IT support services we provided for their legacy systems earlier.